PHADON BRAND – FAQ

📦 How long does delivery take?

All orders are carefully processed from Monday to Friday, excluding weekends and public holidays, to ensure the highest quality and attention to detail.

  • Kosovo & EU: 1–5 business days
  • USA: 4–8 business days
  • Rest of the world: 4–12 business days
    After completing the order form, the PHADON team will contact you to confirm your order.

After completing the order form, the PHADON team will contact you to confirm your order.

🧵 What materials are the products made of?

  • Our products are made of 100% high-quality cotton for comfort and durability.
  • The material is suitable for washing at a maximum temperature of 40°C.

🧼 How should I wash the products?

  • Wash at a maximum of 40°C.
  • Turn the garments inside out before washing to preserve the print.
  • Do not use bleach.
  • Do not tumble dry on high heat; let them air dry naturally.
  • Iron only at low temperature and do not iron directly on the print.

📐How do the sizes fit?

The products are designed in an oversize style, meaning they are wider for maximum comfort.

Sizes are standard (true to size) but with an oversize cut.

If you prefer a tighter fit, we recommend choosing one size smaller.


🚫 Can I return or exchange products?

For hygiene reasons, we currently do not offer returns or exchanges after delivery.

Please make sure to select the correct size before ordering.




💸 How do I pay?

Payment is Cash on Delivery — you pay in cash when you receive your order.